Terms & Conditions

Definitions

As used in these Terms and Conditions, the following terms have the meanings set forth below:

"Agreement" or "Terms" means these Terms and Conditions, as amended from time to time, together with any incorporated policies or separately executed Service Agreements.

"Client," "You," or "Your" means any individual, business entity, property management company, homeowners' association, condominium association, multifamily housing operator, or other organization that accesses our website, submits a service inquiry, enters into a Service Agreement, or otherwise engages with the Company in any capacity.

"Collection Window" means the designated time period during which residents must place waste outside their unit door for it to be eligible for collection, as specified in the applicable Service Agreement.

"Community" or "Property" means any residential apartment complex, condominium building, townhome development, multifamily housing community, or similar property for which the Client has contracted valet trash services.

"Company," "we," "us," or "our" means Pure Valet Trash LLC, a limited liability company organized under the laws of the State of Florida.

"Content" means all text, graphics, images, logos, data, software, documents, and other materials available on or through the Company's website.

"Personal Information" means any information that identifies or can reasonably be used to identify a specific individual, including name, email address, phone number, billing information, and internet activity data linked to that individual.

"Prohibited Items" means materials that Company personnel are not authorized or equipped to collect as part of standard valet trash service, as enumerated in Section 11.

"Resident" means any individual occupant or household residing in a unit within a Community who utilizes valet trash collection services pursuant to a Service Agreement between the Company and the Client.

"Service Agreement" means any individually negotiated written contract between the Company and a Client specifying the terms, scope, pricing, schedule, and conditions of valet trash services for a particular Community or Property.

"Services" means the valet trash collection, recycling collection, bulk item removal, and any ancillary services provided by the Company, as further described in Section 3.

"Website" means the Company's website and all related pages, subdomains, and digital assets owned or operated by Pure Valet Trash LLC.

Acceptance of Terms & Legal Capacity

2.1 Binding Agreement. These Terms constitute a legally binding agreement between You and Pure Valet Trash LLC. By accessing our Website, requesting a quote, submitting a service inquiry, entering into any service arrangement, or otherwise engaging with the Company in any capacity, You agree to be fully bound by these Terms.

2.2 Authority to Bind. If You are acting on behalf of a business entity, homeowners' association, property management company, or other organization, You represent and warrant that You have full legal authority to bind that entity. If You do not have such authority, You must not accept these Terms or engage our Services on behalf of that entity.

2.3 Age Requirement. You must be at least eighteen (18) years of age to use our Services, engage with our Website in any transactional capacity, or enter into a binding contract with the Company. By using our Services, You represent and warrant that You meet this requirement.

2.4 Continued Use. Your continued use of our Website or Services following the posting of any changes to these Terms constitutes Your acceptance of the revised Terms. It is Your responsibility to review these Terms periodically.

2.5 Rejection of Terms. If You do not agree to be bound by these Terms in their entirety, You must immediately cease use of our Website and must not engage our Services.

Description of Services

3.1 General Scope. Pure Valet Trash is a Florida-based residential waste management company specializing in door-to-door valet trash collection for apartment communities, condominium associations, multifamily housing developments, and other residential properties within our designated service area in the State of Florida.

Service Offerings

Our Services may include, without limitation:

• Valet Trash Collection: Scheduled door-to-door collection of bagged household waste placed outside of residents' unit doors, transported to on-site dumpsters or compactors at agreed-upon intervals as specified in the applicable Service Agreement.
• Recycling Collection: Door-to-door collection of designated recyclable materials where expressly contracted and where recycling facilities are available.
• Bulk Item Removal: Scheduled or on-demand collection of oversized items, subject to separate pricing, scheduling, and written authorization. Not included in standard service unless expressly stated in the Service Agreement.
• Property Management Consultation: Advisory and logistical support services for property managers and community associations seeking to implement or optimize residential waste management programs.
• Additional Services as may be offered from time to time, subject to separate written agreements.

3.2 Service Area. All Services are provided within the Company's then-current service area in the State of Florida. We reserve the right to modify or restrict our service area at any time with reasonable notice to active Clients.

3.3 Service Standards. Pure Valet Trash shall make commercially reasonable efforts to provide all contracted Services professionally, safely, reliably, and consistently. The Company does not warrant uninterrupted or error-free service in every instance and shall not be liable for delays caused by circumstances beyond our reasonable control, including those described in Section 23.

3.4 Right to Modify. The Company reserves the right to modify, suspend, or discontinue any Service at any time, with reasonable notice to affected Clients. Material changes to contracted Services will be handled in accordance with the applicable Service Agreement.

Eligibility, Registration & Account Security

4.1 Eligibility. Our Services are intended primarily for property management companies, multifamily housing operators, residential homeowners' associations, condominium associations, and related organizations operating within the State of Florida. Individual residential clients may engage our Services on a case-by-case basis.

4.2 Accurate Information. Where account registration is offered, You agree to provide accurate, complete, and current information and to update such information promptly as changes occur. Providing false or misleading information is a material breach of these Terms.

4.3 Account Security. You are solely responsible for maintaining the confidentiality of any account credentials. You agree to notify the Company immediately upon becoming aware of any unauthorized use of your account or any security breach. The Company shall not be liable for any loss arising from your failure to safeguard your credentials.

4.4 Right to Refuse or Terminate. The Company reserves the right, at its sole discretion, to decline, suspend, or permanently terminate any account or service relationship for any reason, including violation of these Terms, provision of false information, non-payment, or conduct harmful to the Company, its employees, or other clients.

Service Agreements & Scheduling

5.1 Primacy of Service Agreement. All recurring valet trash services are governed by a separately executed written Service Agreement. In the event of conflict between these Terms and a Service Agreement on a specific subject matter expressly addressed in that Agreement, the Service Agreement shall control. Where a Service Agreement does not address a matter, these Terms shall govern.

5.2 Collection Schedules. Collection days, Collection Windows, frequency, and procedures are established in each Service Agreement. The Client is responsible for communicating all applicable schedules and placement guidelines to Residents prior to service commencement and upon any changes.

5.3 Missed Collections — Non-Compliance. Pure Valet Trash shall not be responsible for missed or incomplete collections resulting from a Resident's failure to comply with placement guidelines, including failure to place waste within the Collection Window, use of improper bags, placement in an incorrect location, or placement of Prohibited Items.

5.4 Holiday & Weather Adjustments. Collection schedules may be modified during public holidays, severe weather, or other circumstances affecting operational safety. The Company will make commercially reasonable efforts to notify the Client of such modifications in advance and shall not be liable for delays or missed collections caused by such adjustments.

5.5 Service Commencement. Services commence on the date specified in the applicable Service Agreement, subject to the Company's receipt of all required executed documents and applicable initial payments.

5.6 Service Expansions. Requests to expand Services to additional units, buildings, or properties must be submitted in writing and are subject to the Company's capacity, availability, and a written amendment or supplemental Service Agreement.

Resident Participation & Compliance

6.1 Resident Guidelines. Residents of Communities receiving valet trash services must comply with all placement guidelines, Collection Window requirements, and service rules established by the Company and communicated by the Client or property management.

Standard Placement Requirements

Unless otherwise specified in the Service Agreement, standard guidelines include:

• Waste must be placed in standard household trash bags, properly tied and closed to prevent spillage or odor;
• Bags must not exceed the weight limit specified in the Service Agreement (typically 25–30 lbs per bag unless otherwise stated);
• Waste must be placed at the designated doorstep location within the Collection Window;
• No Prohibited Items (as defined in Section 11) may be placed for collection;
• Recycling, where offered, must be separated and contained as directed by the applicable program guidelines.

6.2 Client Responsibility for Residents. The Client is responsible for ensuring Residents are informed of and comply with all applicable service guidelines. The Company may decline to collect from non-compliant placements and shall not be liable for any consequence resulting from collection refusals due to resident non-compliance.

6.3 Persistent Non-Compliance. Where widespread or habitual Resident non-compliance creates operational, safety, health, or legal risks, the Company reserves the right to suspend or modify Services to the affected Community upon reasonable written notice to the Client.

Payment Terms & Invoicing

7.1 Pricing. All pricing, rates, fees, and payment schedules are specified in the applicable Service Agreement. No verbal quotations shall be binding. The Company reserves the right to adjust pricing upon reasonable written notice as provided in the Service Agreement.

7.2 Invoicing. Invoices are issued on the schedule specified in the Service Agreement. Failure to receive an invoice does not relieve the Client of its obligation to make timely payment.

7.3 Payment Method. Payment must be made by the method(s) specified in the Service Agreement. The Company reserves the right to require payment by electronic funds transfer, ACH, check, credit card, or other method as determined by the Company.

7.4 Taxes. The Client is responsible for all applicable sales taxes, use taxes, governmental fees, and surcharges levied in connection with the Services, except for taxes imposed on the Company's own net income. Taxes will be itemized separately on invoices where applicable.

7.5 Price Adjustments. The Company may adjust pricing from time to time to account for increases in fuel, labor, disposal, or insurance costs, in accordance with the notice provisions of the applicable Service Agreement. Continued acceptance of Services following a price adjustment constitutes the Client's acceptance of the new pricing.

Late Payments, Disputed Charges & Collections

8.1 Late Payment Fees. Payments not received by the due date may be subject to a late fee and/or interest at the maximum rate permitted by applicable Florida law, as specified in the Service Agreement.

8.2 Suspension for Non-Payment. The Company reserves the right to suspend Services in the event of non-payment, with notice as specified in the Service Agreement. Suspension does not relieve the Client of the obligation to pay all amounts outstanding.

8.3 Reinstatement. Reinstatement following a payment-related suspension may require payment of all outstanding balances, applicable late fees, and a reinstatement fee as specified in the Service Agreement.

8.4 Disputed Charges. The Client must notify the Company in writing of any disputed charge within fifteen (15) calendar days of the invoice date, identifying the specific invoice, the disputed amount, and the basis for the dispute. Failure to dispute within this period constitutes acceptance. Charges confirmed as valid remain due and payable, including any accrued late fees.

8.5 Collections. In the event the Company refers any unpaid balance to a third-party collection agency or retains legal counsel to collect overdue amounts, the Client shall be responsible for all reasonable collection costs, attorney's fees, and court costs, to the extent permitted by applicable Florida law.

8.6 No Set-Off. The Client may not withhold or offset any amounts owed to the Company against any claim or counterclaim without the Company's prior written consent.

Cancellation, Termination & Modification

9.1 Client Cancellation. Cancellation rights are governed by the applicable Service Agreement. Written notice of cancellation must be submitted via email to the Company's contact address. Verbal cancellations are not accepted and have no legal effect.

9.2 Early Termination. Early termination prior to the expiration of any agreed minimum service term may result in early termination fees as specified in the Service Agreement, representing a reasonable estimate of the Company's damages from lost revenue and sunk costs.

9.3 Company Suspension. The Company may suspend Services immediately, with notice as practicable, in the event of: (a) non-payment; (b) material breach by the Client; (c) conduct posing imminent risk to the safety of Company personnel; (d) a force majeure event; or (e) any circumstance making continued service temporarily impractical or unsafe.

9.4 Company Termination. The Company may terminate a Service Agreement for cause where the Client has materially breached any obligation and has not cured such breach within any applicable cure period. The Company may also terminate for convenience with written notice as specified in the Service Agreement, in which case the Client shall receive a pro-rated refund of prepaid amounts for Services not yet rendered. Termination due to Client breach shall result in no refund.

9.5 Effect of Termination. Upon termination: (a) all amounts owed become immediately due and payable; (b) the Company's license to access the Property terminates; and (c) all provisions that by their nature survive termination shall survive, as set forth in Section 30.

Acceptable Use & Prohibited Conduct

When accessing our Website or engaging our Services, You agree not to engage in any of the following:

• Using our Website or Services for any unlawful, fraudulent, or deceptive purpose;
• Submitting false, misleading, or fraudulent information to the Company;
• Misrepresenting your identity, affiliation, or authority to act on behalf of a property or organization;
• Interfering with or attempting to gain unauthorized access to our Website, servers, or systems;
• Using automated tools, bots, scrapers, or data mining utilities to extract information from our Website without prior written consent;
• Uploading or transmitting viruses, malware, or other harmful code to our Website or systems;
• Harassing, threatening, or engaging in discriminatory conduct toward any employee, representative, or contractor of the Company;
• Placing Prohibited Items for collection as defined in Section 11;
• Reproducing or commercially exploiting any Content from our Website without prior written authorization;
• Circumventing any security feature or access control on our Website;
• Using our Services in any manner that violates the rights of any third party.

Violations may result in immediate suspension or termination of Services, pursuit of applicable legal remedies, and recovery of damages, attorneys' fees, and costs. The Company reserves the right to report violations to appropriate governmental or law enforcement authorities.

Property Access, Personnel Conduct & Prohibited Items

11.1 Limited License. By entering into a Service Agreement, the Client grants the Company, its employees, and authorized contractors a limited, non-exclusive, revocable license to access the Property and all associated common areas — including hallways, breezeways, stairwells, elevators, and parking areas — solely for the purpose of performing contracted valet trash collection services during agreed Collection Windows.

11.2 Scope of Access. Company personnel will not enter any individual residential unit. Access is strictly limited to common areas and corridors necessary for collection. The Client must ensure all applicable entry codes, gate codes, or key fob access are provided in advance and kept current.

11.3 Personnel Conduct. Company personnel are required to conduct themselves professionally, respectfully, and safely at all times on Client properties. Personnel are prohibited from accessing areas outside the scope of their duties or removing anything from a Property other than materials designated for collection. The Client is encouraged to report any concerns regarding personnel conduct promptly in writing.

Prohibited Items

Company personnel are not authorized to collect the following as part of standard service unless separately contracted in writing:

• Hazardous waste of any kind, including chemicals, pesticides, solvents, corrosives, acids, or reactive substances;
• Flammable or combustible liquids, including gasoline, paint thinner, motor oil, or lighter fluid;
• Medical or biohazardous waste, including sharps, needles, syringes, used bandages, blood-contaminated materials, or pharmaceutical waste;
• Electronic waste (e-waste), including televisions, computers, monitors, tablets, smartphones, or printers;
• Lithium-ion batteries, lead-acid batteries, or other batteries posing fire or chemical hazard;
• Construction or demolition debris, including drywall, lumber, concrete, tiles, or renovation materials;
• Oversized furniture or large appliances (refrigerators, washing machines, HVAC units) unless separately contracted as bulk removal;
• Dead animals, animal waste in uncontained form, or biological material posing a health hazard;
• Loose or unbagged waste of any kind;
• Propane tanks, pressurized aerosol canisters, or compressed gas cylinders;
• Any material prohibited from disposal in municipal solid waste under applicable federal, state, or local law.

11.4 Refusal to Collect. Company personnel are authorized to refuse collection of any item reasonably believed to be a Prohibited Item. Such refusal does not constitute a breach of the Service Agreement. The Company shall not be liable for any consequence arising from a collection refusal due to Prohibited Items.

11.5 Property Damage Claims. Written notice of any property damage claim must be provided within forty-eight (48) hours of the alleged incident. Claims submitted after this period may not be honored. All property damage claims are subject to the limitation of liability in Section 19.

Health, Safety & Environmental Compliance

12.1 Client Compliance. The Client is solely responsible for ensuring that the Community, its Residents, and all waste generated on the Property comply with all applicable federal, state, county, and municipal laws governing solid waste disposal, recycling, hazardous materials management, and public health, including Chapter 403 of the Florida Statutes.

12.2 Employee Safety. The Company maintains workplace safety practices in compliance with applicable OSHA regulations and Florida law. The Client agrees to cooperate with all reasonable requests to address conditions on the Property that pose a safety risk to Company personnel, including inadequate lighting, blocked pathways, pest infestations, or unsecured animals.

12.3 Right to Suspend for Safety. The Company reserves the right to temporarily suspend collection in areas presenting imminent safety risks to personnel, pending resolution of the identified conditions by the Client. The Company will notify the Client of any such suspension and the nature of the safety concern as promptly as practicable.

Tracking Technologies, Analytics & Cookies

13.1 Consent to Tracking. When You visit the Pure Valet Trash Website, we and our authorized third-party service providers use tracking technologies to collect information about Your visit, improve Website functionality, analyze usage patterns, and understand how visitors engage with our content. By using our Website, You expressly consent to the use of these technologies as described in this Section.

Google Analytics

13.2 We use Google Analytics, a web analytics service operated by Google LLC ("Google"). Google Analytics collects data through cookies placed on Your device. Information collected may include:

• Pages visited, navigation paths, and time spent on each page;
• Session duration and new vs. returning visitor status;
• General geographic location (city or regional level only — not precise location);
• Device type, operating system, browser type, and version;
• Traffic source, referring website, and available search keywords;
• Interaction events such as button clicks, form submissions, and scroll depth.

Google Analytics data is collected in an aggregated, anonymized format. It is not used by us to personally identify individual visitors unless such information has been separately and voluntarily submitted through a contact form or direct communication. Google processes and stores this data in accordance with Google's Privacy Policy, available at policies.google.com/privacy.

You may opt out of Google Analytics at any time by installing the Google Analytics Opt-Out Browser Add-On at: tools.google.com/dlpage/gaoptout. You may also limit collection by adjusting Your browser to block third-party cookies.

Cookie Categories

13.3 Our Website may use the following categories of cookies:

• Strictly Necessary Cookies: Essential for basic site operation and security. Cannot be disabled without materially impairing Website functionality.
• Performance & Analytics Cookies: Collect anonymous data about how visitors use our Website, including Google Analytics cookies, used solely to improve site performance.
• Functionality Cookies: Allow the Website to remember choices You make (such as form pre-fill preferences) to provide a more personalized experience on return visits.
• Marketing & Targeting Cookies: Where applicable, cookies used to deliver relevant advertising and measure campaign effectiveness. Notice will be provided where such cookies are active.

You may control or disable cookies through Your browser settings. Disabling certain cookies may affect Website functionality. For general information on managing cookies, visit allaboutcookies.org.

13.4 Pixel Tags & Web Beacons. We may use pixel tags or web beacons embedded in web pages or emails to track open rates, link clicks, and engagement. These technologies may work alongside cookies to collect aggregate behavioral data.

13.5 Server Logs & IP Addresses. Our servers automatically collect log data including Your IP address, browser type, referring URLs, pages requested, and access timestamps. This data is used for security monitoring, technical diagnostics, and aggregate reporting. IP addresses are not used to personally identify visitors for marketing purposes.

13.6 Do Not Track. Our Website does not currently respond to "Do Not Track" (DNT) browser signals, as no universally accepted technical standard for DNT compliance has been established. We encourage You to use the opt-out mechanisms described above.

13.7 Children's Privacy. Our Website and Services are not directed to children under the age of thirteen (13). We do not knowingly collect personal information from children under thirteen (13). If we become aware of such collection, we will take prompt steps to delete the information.

Privacy & Data Protection

14.1 Commitment. Pure Valet Trash is committed to protecting the privacy of its Clients, Website visitors, and the Residents of the Communities it serves.

Information We Collect

• Identity & Contact Information: Name, title, email address, and phone number provided voluntarily;
• Property & Organizational Information: Community name, address, unit count, and property management details;
• Billing & Payment Information: Payment method details and transaction records, processed with industry-standard security. Full credit card numbers are not stored on our systems;
• Service Correspondence: Emails, notes, and records of communications related to inquiries, requests, and support;
• Website Usage Data: Browsing behavior, page views, and device information collected through cookies and analytics tools as described in Section 13;
• Contractual Records: Signed Service Agreements, payment histories, dispute records, and related documentation.

How We Use Your Information

Information is used to: respond to inquiries and provide service proposals; deliver and manage contracted Services; process payments; send service-related communications; enforce these Terms and Service Agreements; comply with legal obligations; analyze Website usage in aggregate; and protect the safety and security of our personnel and Clients.

14.2 Data Sharing. We do not sell, rent, trade, or transfer Your personal information to third parties for their own marketing purposes. We may share information with: service providers who assist in operating our Website and Services (subject to confidentiality obligations); professional advisors; governmental authorities as required by law; and successor entities in the event of a merger or acquisition.

14.3 Data Retention. We retain personal information for as long as necessary to fulfill the purposes described herein, maintain active Client relationships, comply with legal obligations, and resolve disputes. Upon written request, we will make commercially reasonable efforts to delete or anonymize personal data where no legal obligation to retain it exists.

14.4 Security. We implement commercially reasonable administrative, technical, and physical safeguards to protect Your personal information. No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach affecting Your personal information, we will notify You as required by applicable law.

14.5 Your Rights. Depending on Your jurisdiction, You may have rights to access, correct, delete, or restrict processing of Your personal information. To exercise any such right, please contact us in writing at the email address in Section 32. We will verify Your identity before processing any request and respond within the timeframe required by applicable law.

Electronic Communications

15.1 Consent. By engaging with our Website, submitting a service inquiry, or entering into a Service Agreement, You consent to receive communications from the Company electronically, including by email. You agree that electronic communications satisfy any legal requirement that such communications be "in writing."

15.2 Notices to the Company. Any written notice required under these Terms must be sent to the Company's contact email address in Section 32, unless otherwise specified in a Service Agreement. Email notices are deemed received on the business day after transmission, provided no delivery failure notice is received.

15.3 Marketing Opt-Out. You may opt out of marketing emails by following the unsubscribe instructions in any such email or by contacting us directly. Marketing opt-outs do not affect transactional or service-related communications.

15.4 Accuracy of Contact Information. You are responsible for maintaining current and accurate contact information with the Company. The Company shall not be liable for failure to deliver notices where such failure results from inaccurate information provided by You.

Intellectual Property Rights

16.1 Company Ownership. All Content on the Pure Valet Trash Website — including text, graphics, logos, photographs, images, icons, page layouts, and the overall design, look, and feel — is owned by or licensed to Pure Valet Trash LLC and is protected by applicable United States and international intellectual property laws, including copyright, trademark, and trade dress law.

16.2 Trademarks. "Pure Valet Trash," the Company's logo, and any associated trade names or service marks are proprietary to Pure Valet Trash LLC. Nothing in these Terms grants any license or right to use any Company trademark without prior express written consent.

16.3 Limited License. You are granted a limited, non-exclusive, non-transferable, revocable license to access and view our Website Content solely for personal, non-commercial purposes related to evaluating or obtaining our Services. This license does not permit reproduction, distribution, modification, commercial exploitation, or creation of derivative works from any Content.

16.4 User-Submitted Content. If You submit any content to the Company (including feedback, testimonials, or photographs), You grant the Company a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, publish, and distribute such content in connection with our Services and marketing, without obligation of compensation unless otherwise agreed in writing.

Representations & Warranties

By engaging the Services of Pure Valet Trash, You represent and warrant that:

• You have the full legal power, authority, and capacity to enter into and perform Your obligations under these Terms and any Service Agreement;
• If acting on behalf of an entity, You are duly authorized to bind that entity, and this Agreement constitutes its valid and binding obligation;
• All information provided to the Company is truthful, accurate, complete, and not misleading;
• Your use of the Services and Website does not and will not violate any applicable law, regulation, court order, or agreement by which You are bound;
• You own or have lawful control over any property for which you are engaging Services, or You have the authority to enter into agreements concerning such property;
• You will comply, and will cause Residents and parties under your management to comply, with all applicable waste disposal laws, ordinances, and regulations.

Disclaimer of Warranties

Limitation of Liability

19.1 Aggregate Cap. The Company's total aggregate liability to You arising out of or related to these Terms, any Service Agreement, or the Services shall be limited to the total amount of fees actually paid by You to the Company during the three (3) calendar month period immediately preceding the event giving rise to the claim, or One Hundred Dollars ($100.00), whichever is greater.

19.2 Essential Basis. The parties acknowledge that these limitations reflect a reasonable and fair allocation of risk between sophisticated commercial parties, are an essential element of the basis of the bargain, and that the Services would not be offered at their current pricing without these limitations.

19.3 Jurisdictional Limits. Some jurisdictions do not allow the limitation of liability for certain types of damages. In such jurisdictions, the foregoing limitations apply only to the fullest extent permitted by applicable law.

Indemnification & Hold Harmless

20.1 Indemnification by Client. You agree to defend, indemnify, and hold harmless Pure Valet Trash LLC, its members, managers, officers, employees, independent contractors, agents, successors, and assigns (collectively, "Indemnified Parties") from and against any and all third-party claims, losses, liabilities, damages, judgments, fines, penalties, settlements, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of our Website or Services in violation of these Terms or any applicable law;
• Your breach of any representation, warranty, or obligation under these Terms or any Service Agreement;
• Any negligent or wrongful act or omission by You, your employees, agents, or Residents under your management;
• Your violation of any applicable law, including waste disposal and environmental laws;
• Any claim by a Resident, property owner, or governmental authority arising from your failure to comply with applicable requirements;
• Any claim arising from the presence of Prohibited Items in waste presented for collection that causes harm to Company personnel or third parties.

20.2 Defense Cooperation. The Company will notify You promptly of any indemnifiable claim and cooperate reasonably in its defense at Your expense. The Company reserves the right to participate in defense through its own counsel at its own cost. You may not settle any claim that imposes obligations on the Company without the Company's prior written consent.

Governing Law & Dispute Resolution

21.1 Governing Law. These Terms and all matters arising out of them shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

21.2 Jurisdiction & Venue. Any formal legal proceeding shall be filed exclusively in the state or federal courts of competent jurisdiction located in the State of Florida. Each party irrevocably consents to personal jurisdiction and venue in such courts and waives any objection thereto.

21.3 Informal Resolution. Before initiating formal legal proceedings, the parties agree to make a good-faith effort to resolve any dispute informally. Either party may notify the other by email. The parties agree to negotiate in good faith for at least thirty (30) calendar days before pursuing other remedies. This period may be waived by mutual written agreement.

21.4 Mediation. If a dispute is not resolved informally, either party may request non-binding mediation before a mutually agreed-upon mediator in the State of Florida. Mediation costs shall be shared equally. Mediation is a condition precedent to formal proceedings unless immediate injunctive relief is required.

21.7 Attorneys' Fees. The prevailing party in any litigation arising out of these Terms shall be entitled to recover its reasonable attorneys' fees, paralegal fees, and court costs, to the extent permitted by applicable Florida law.

21.8 Limitations Period. To the extent permitted by applicable law, any claim arising out of or related to these Terms must be filed within one (1) year after the date the claim arose, or it shall be permanently barred.

Third-Party Services & External Links

22.1 External Links. Our Website may contain links to third-party websites. The inclusion of any link does not imply endorsement or affiliation. The Company disclaims all responsibility for the content, privacy practices, or terms of any third-party website.

22.2 Disclosed Third-Party Services. The Company specifically discloses current use of the following third-party services:

• Google Analytics (Google LLC) — website usage analytics, governed by Google's Terms of Service and Privacy Policy;
• Google Workspace / Gmail (Google LLC) — business email and communications;
• Such other services as may be implemented from time to time and disclosed through updates to these Terms.

22.3 No Liability. The Company shall not be liable for any damage, loss, or harm arising from Your interaction with any third-party website, service, or platform, including any data breach or misrepresentation by such third party.

Force Majeure

23.1 Excused Performance. Pure Valet Trash shall not be liable for any delay or failure to perform any obligation under these Terms or any Service Agreement to the extent caused by events beyond the Company's reasonable control, including without limitation:

• Acts of God, including hurricanes, tropical storms, tornadoes, flooding, lightning, or other severe weather events;
• Pandemic, epidemic, or public health emergency declared by a governmental authority, including associated shelter-in-place orders or mandatory closures;
• Acts of war, terrorism, civil unrest, riot, or insurrection;
• Government action, legislation, or order materially restricting the provision of Services;
• Strikes or labor disputes involving third parties not within the Company's control;
• Power outages, utility failures, or telecommunications disruptions not within the Company's control;
• Fuel shortages or transportation network failures impairing the Company's collection operations.

23.2 Notice & Mitigation. The Company will notify the Client of a force majeure event as soon as reasonably practicable and will use commercially reasonable efforts to mitigate its effects and resume normal operations as soon as it is safe and practical to do so.

23.3 No Liability or Credit. The Company shall not be liable for damages resulting from any force majeure event, and no refund, credit, or fee reduction shall be owed for Services not rendered during such period, unless otherwise expressly agreed in writing in the applicable Service Agreement.

Modifications to These Terms

24.1 Right to Amend. Pure Valet Trash reserves the right to modify, update, or replace these Terms at any time in its sole discretion, to reflect changes in applicable law, business practices, service offerings, or operational needs.

24.2 Notice. When material changes are made, the Company will update the "Last Updated" date at the top of this document. For significant changes, additional notice may be provided via email or a prominent Website notice.

24.3 Acceptance. Your continued use of our Website or Services after any amendment constitutes Your full acceptance of the revised Terms. Material changes will not apply retroactively to disputes that arose prior to the effective date of the amendment.

24.4 Your Responsibility. It is Your responsibility to review these Terms periodically. We recommend saving a copy upon each review for Your records.

Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, severed from these Terms. The invalidity of any single provision shall not affect the validity or enforceability of any other provision, and all remaining provisions shall continue in full force and effect.

Waiver

The failure of Pure Valet Trash to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any express waiver must be made in a signed writing by an authorized representative of the Company. A waiver of any breach shall not be deemed a waiver of any subsequent breach of the same or any other provision.

Relationship of the Parties

The parties are independent contractors. Nothing in these Terms or any Service Agreement creates a partnership, joint venture, employment relationship, franchise, or agency between the Company and the Client or any Resident. Neither party has the authority to bind the other party in any respect. Company employees, contractors, and agents are not employees or agents of the Client, and vice versa.

Assignment

28.1 By Client. You may not assign, transfer, delegate, or otherwise dispose of any rights or obligations under these Terms or any Service Agreement without the prior written consent of the Company. Any purported assignment in violation of this Section shall be null and void.

28.2 By Company. The Company may freely assign or transfer its rights and obligations under these Terms or any Service Agreement to any affiliate, successor entity, or acquirer, provided that such assignee assumes all of the Company's obligations, and provided that reasonable notice is given to the Client.

28.3 Binding Effect. These Terms shall be binding upon and inure to the benefit of the parties and their respective heirs, executors, legal representatives, successors, and permitted assigns.

Entire Agreement

These Terms, together with any separately executed Service Agreement, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral. No amendment shall be effective unless made in writing and signed by an authorized representative of Pure Valet Trash LLC. No statement in any marketing material, email, or verbal communication shall modify these Terms unless expressly incorporated into a signed written agreement.

Survival

The following Sections shall survive any expiration or termination of these Terms or any Service Agreement for any reason: Section 1 (Definitions), Section 8 (Late Payments & Collections), Section 10 (Acceptable Use), Section 13 (Tracking Technologies), Section 14 (Privacy), Section 16 (Intellectual Property), Section 18 (Disclaimer of Warranties), Section 19 (Limitation of Liability), Section 20 (Indemnification), Section 21 (Governing Law & Dispute Resolution), Section 27 (Relationship of the Parties), Section 29 (Entire Agreement), Section 30 (Survival), and Section 31 (Interpretation), as well as any other provision that by its express terms or necessary implication survives termination.

Interpretation

31.1 Headings. Section headings are included for convenience only and shall not affect the meaning or interpretation of any provision.

31.2 Construction. These Terms shall be construed without regard to any presumption or rule requiring construction against the drafting party. The terms "include," "includes," and "including" mean "including without limitation." References to "herein" refer to these Terms as a whole.

31.3 No Third-Party Beneficiaries. These Terms are for the sole benefit of the parties hereto and their permitted successors and assigns. Nothing herein shall create any right, benefit, or remedy for any other person or entity.

31.4 Counterparts. Any Service Agreement may be executed in counterparts, each deemed an original. Electronic signatures shall be deemed valid and binding.

Contact Us

For all inquiries, questions, legal notices, privacy-related requests, service complaints, billing disputes, or other formal communications, please contact Pure Valet Trash LLC in writing via email. As a locally operated Florida business, all formal correspondence must be directed to the address below. The Company aims to respond to all written inquiries within three (3) to five (5) business days.

Please include your full name, the name of the community or property you represent (if applicable), your account or service address (if known), and a clear description of your inquiry or notice.